Route: the water carries sewage or came up a sewer line
As our specialists document the loss, this is the route people already know, and it is unambiguous.
Clean, gray, and contaminated water
Louisiana
Our restoration specialists contain and removes Category 3 water, then cleans, sanitizes, and disposes of materials that cannot be safely restored.
Signs to look for
For the written restoration scope, if you notice any of these problems, call us before water has more time to spread into nearby materials.
As our specialists document the loss, this is the route people already know, and it is unambiguous.
During our assessment, surface water that crossed soil or pavement is treated as Category 3.
From the first moisture reading, the path counts as much as the origin.
As our specialists document the loss, lower category water climbs the scale as it sits, and warmth speeds that up.
From the first moisture reading, a dead rodent, a nest or heavy insect activity in standing water is a recognized Category 3 route.
From the first moisture reading, an unidentified source is assessed at the top of the scale until it is named.
What happens
Our restoration specialists adjust the work to the areas and materials involved, the measured reach of the water, and the materials that can be saved.
During our assessment, source, path, elapsed time and room temperature are logged with photographs. For the written restoration scope, you get the reasoning behind the label, not just the label.
During our assessment, we measure how much of the total surface area of the space is wet porous material. During our assessment, that number sets the controlled drying strategy and it is independent of the category.
From the first moisture reading, circuits serving the space are switched off at the panel, from dry footing, before the first crew member enters.
As our specialists document the loss, barriers, air scrubbing and a doffing station separate the impacted area from the rest of the building. For the written restoration scope, the clean side stays clean from that point.
From the first moisture reading, on a Category 3 work plan, respiratory protection is worn as standard along with suits, boots, gloves and eye protection.
From the first moisture reading, each item on the estimate traces back to the category call that justified it.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
Here is how we in many cases handle category 3 cleanup near Louisiana.
As our specialists document the loss, source and path answer most of the category question before anyone arrives.
Your callAs our specialists document the loss, elapsed time is a category input, and nobody can reconstruct it later.
+5 minutesFor the written restoration scope, people and pets out of the impacted area, then power to it switched off at the panel from dry footing.
+10 minutesDuring our assessment, do not mop, bin anything or move contents around.
+15 minutesFor the written restoration scope, we trace the source and path, fix the timeline, take room temperature and humidity, and photograph the evidence.
On arrivalFrom the first moisture reading, the category goes in the file with its evidence.
First hour on siteFrom the first moisture reading, sealed work area, respiratory protection and the disposal route are set because the category requires them.
First hour on siteUnderstanding the cost
We review with you the written restoration scope and price before you approve the job. These examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Category 3 cleanup in one room or a small area, removal, cleaning and disinfection | During our assessment, national estimate. | $2,000 to $4,000 |
| Category 3 cleanup across a finished lower level, removal, cleaning, flood cut and drying | During our assessment, national estimate for a full contaminated level with disposal and multiple drying zones. | $7,000 to $18,000 |
| Category 3 cleanup priced by affected area | National estimate for measured impacted area at the top of the contamination scale. | $7 to $15 per square foot |
| Category 2 cleanup priced by affected area | As our specialists document the loss, national estimate for soiled water, where cleaning and cushion disposal are added to drying. | $4 to $9 per square foot |
| Category 1 cleanup priced by affected area | During our assessment, national estimate for clean water, where most materials are dried in place rather than removed. | $3 to $7 per square foot |
| Flood cut drywall and insulation removal, per square foot | For the written restoration scope, national estimate for cutting, removing and bagging contaminated wall material and insulation. | $1.50 to $4.00 |
| After hours or overnight dispatch charge | During our assessment, national estimate for an out of hours dispatch, ahead of any cleanup pricing. | $100 to $400 |
Which category the water is placed in
From the first moisture reading, category 1 is extraction and drying. From the first moisture reading, category 2 adds cleaning and cushion disposal.
How much of the space is wet porous material
During our assessment, this is the class question and it prices separately from the category.
How far the category escalated before anyone called
For the written restoration scope, a loss caught as Category 1 and dried is a fraction of the same loss assessed as Category 3 on day three.
Height of the wet line on the walls
During our assessment, this drives drying difficulty, because a taller wet line means more wet surface and more cavity to dry.
Low permeance materials in the assembly
For the written restoration scope, hardwood over a subfloor, plaster, or a concrete slab holds bound water that leaves slowly.
Whether the determination is documented
As our specialists document the loss, a documented category is approved and paid.
Why timing matters
Moisture can keep moving into nearby materials even when the surface looks dry.
As our specialists document the loss, water never improves on its own.
From the first moisture reading, moving up a category adds sealed work area, protection, disposal and material removal. As our specialists document the loss, the same gallon of moisture can cost twice as much on Thursday as it did on Monday.
As our specialists document the loss, as water migrates it wets more of the total surface area of the space, including walls and ceilings.
For the written restoration scope, infants, older adults, pregnant household members and immunocompromised people are the reason the standard allows an elevated response.
Helpful service information
First identify the short explanation. Open a card if you want a little more detail.
For the written restoration scope, it sorts water by contamination into three brackets.
From the first moisture reading, the category scale comes from the IICRC S500 standard, which is the reference document professional restorers work to.
Category is about the water.
Category and class get confused constantly, and the difference is genuinely useful. Category is about the water. Class is about the drying challenge, measured as how much of the total surface area of the space is wet porous material.
During our assessment, category is assessed at the time of the inspection, not at the moment of the leak.
From the first moisture reading, deterioration over time is the part homeowners are rarely told about. During our assessment, category is assessed at the time of the inspection, not at the moment of the leak.
Help near you
Identify your area below, or call (866) 318-2986 and describe how the loss began.
You may also need
Our restoration specialists remove heavily contaminated water and damaged materials, then cleans and sanitizes affected rooms to reduce serious health risks.
Get a Quote: (866) 318-2986Our restoration specialists remove moderately contaminated gray water, then cleans and dries affected materials using precautions appropriate for the source.
Get a Quote: (866) 318-2986Our restoration specialists identify, contains, and removes contaminated water, followed by cleaning and sanitation appropriate for the source and affected materials.
Get a Quote: (866) 318-2986Our restoration specialists clean and sanitizes surfaces affected by contaminated water after extraction and removal of materials that cannot be safely restored.
Get a Quote: (866) 318-2986Our restoration specialists identify the water source, measures visible and moisture concealed behind finishes, documents damage, and recommends an appropriate cleanup and controlled drying strategy.
Get a Quote: (866) 318-2986Our restoration specialists use air movement, dehumidification, and moisture monitoring to dry framing and building materials beyond the visible surface.
Get a Quote: (866) 318-2986Our restoration specialists remove sewage water and damaged materials, then cleans and sanitizes affected rooms to address contamination and lingering odors.
Get a Quote: (866) 318-2986Our restoration specialists remove a controlled lower section of wet drywall so contaminated cavities can be cleaned, inspected, and properly dried.
Get a Quote: (866) 318-2986Common questions
As our specialists document the loss, grossly contaminated water that can contain harmful agents. For the written restoration scope, under the IICRC S500 standard, it covers sewage, water from outdoors at ground level, water that contacted contamination on its way, and lower category water that degraded over time.
For the written restoration scope, category 1 is clean water from a sanitary source such as a supply line.
As our specialists document the loss, category describes what is in the water. For the written restoration scope, class describes how hard the space will be to dry, according to how much of its total surface area is wet porous material.
For the written restoration scope, by how much of the total surface area of the space, meaning floor, walls and ceiling together, is wet porous material.
For the written restoration scope, yes, and this is the part most people are never told. During our assessment, clean water picks up soil and grows bacteria as it stands, so it is treated as Category 2 within about a day and Category 3 beyond about two days.
As our specialists document the loss, it means the estimate should include sealed work area, protective equipment, removal of absorbed porous materials, documented disposal and a cleaned and dry release.
As our specialists document the loss, no. For the written restoration scope, the category condemns porous material that absorbed the water, not the contents of the room.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
Our restoration specialists assess homes, businesses, and managed properties throughout Louisiana and nearby communities.
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